Technology driving payroll perfection

Our tech is the foundation for delivering exceptional service.

A secure, cloud experience

Payroll software has come on leaps and bounds in recent times.

Cloud technology ensures security and a single source of data. The ability to pull data from other business systems cuts down on the duplication of data entry and the human errors this results in.

Although we provide a managed payroll service, and people are at the heart of the service, good people are not enough. Good people need to understand and be masters of the latest technology.

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People + tech = happy clients

Many of the problems of the current outsourced payroll solutions are due to an imbalance in the people and technology equation.

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Too much focus on technology rather than the people part of the service can make customers feel that they are doing the majority of the work and have little support from the people they have paid to handle the payroll.

“I’m being asked to do more and more, so what am I actually paying for?”

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Small providers may have a great team, but without the back-up of good tech, and despite building strong client relationships, the process can be laborious and inefficient. This can result in errors and a drop in service delivery.

“Would it be more efficient to run the payroll ourselves using payroll software?”

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Ascend gets the balance right between the latest tech and experienced staff, who are enabled to provide great service.

We feel you have a winning combination.

“I’m being looked after and am getting great value from outsourcing my payroll”.

Harnessing the power of AI

AI is part of our lives, and the same can be said for payroll. Payroll is a data-heavy, repetitive process, and this is right up the alley of AI.

Our technology has AI built in to do what it does best;

AI helps to keep everything running smoothly and saves loads of time, but it isn’t doing this alone. Our experienced payroll pros are working alongside AI adding the essential human touch.

AI can spot trends and possible errors, but a payroll expert needs years of experience to interpret this and decide on the best solution. It’s the best of both worlds.

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A game-changer for you and your employees

Elementary is our employer and employee platform.

Elementary Manager is the secure client portal that provides a seamless way to upload your data, manage your users, approve and communicate about your payroll, and access your valuable workforce data.

Elementary is our employee app.

The Elementary app gives your employees 24/7 access to their payslips, pay documents, HR documents, as well as a handy way to receive individual and company messages and notifications.

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Let’s have a chat about how we can transform your payroll

“It’s time for a change. It’s time to ascend.”

Stewart Waddell
CEO, Ascend Payroll