Hospitality Payrolls
Providing comprehensive payroll, pension and tronc services to hotels, bars, restaurants and cafes.
We are your specialist hospitality payroll partner
In our years working in outsourced payroll, many of our clients have come from the hospitality and leisure sectors.
The reason? Well hospitality payrolls can be tricky little blighters and coping with the complexity is a challenge; a challenge many business owners choose to get off their to-do list.
By outsourcing to Ascend, you benefit from our expertise in handling hospitality payrolls of all sizes and the ability of our team to scale to your needs.
What makes hotel, pub or restaurant payrolls such a challenge?
Businesses in the hospitality sector face a perfect storm of conditions that result in their payrolls being far from standard.
The sector is highly seasonal, with employees working fluctuating hours and an increasing need to pay out tips through payroll. All this is a recipe for complexity, and with complexity comes the risk of errors and non-compliance, especially for payroll people not used to this type of payroll.
- Payrolls are often weekly so need a super-speedy turnaround
- Multi-site operations are common requiring different levels of sign-off
- Lots of zero-hours contracts so the hours worked vary per pay period
- Levels of low pay mean National Minimum Wage levels need careful monitoring
- Casual and Bank staff to cope with seasonality spikes
- High levels of churn as staff move around or see the roles as only being temporary
- High numbers of non-UK nationals
- The need to efficiently manage tip distribution
Stay compliant with the new Tips Allocation Legislation
The new Allocation of Tips legislation which came into force in October 2024, requires new levels of compliance for employers when allocating and distributing tips and service charges to their staff.
This legislation has come about as a way of regulating against shady practices from some operators who were holding back tips or undertaking unfair and biased distribution.
As part of our hospitality payroll service, we also offer specialist consultancy and Troncmaster services to help operators be compliant and efficient in how they manage their tips.
This can be a stand-alone service, or part of our managed payroll service.
Elementary employee app
With a workforce that is largely not office-based, keeping in touch and making sure they have the latest important company information can be difficult.
This is where the Elementary employee app is a game-changer.
Not only does it give your team access to their pay information and documents, but it can also be used for much, much more;
- Storing employment personal HR docs such as contracts
- An HR filing cabinet for the latest HR policies and company documents
- An easy way to send out bulk employee communications
- Secure 1-2-1 employee messaging, when email isn’t an option
- Allowing staff to make requests for holidays or submit expenses.
Let’s have a chat about how we can transform your payroll
