The warning signs you ignore at your peril Outsourcing your payroll should make your life easier. That’s the whole point. You hand over one of the most compliance-heavy, time-consuming parts of running a business to experts who eat, sleep and breathe payroll, and in return, you get accuracy, peace of mind, and time back to […]
When outsourced payroll turns into a horror show Read More »
It starts small. An email takes a day longer to get answered. Your regular contact has “moved on to new opportunities.” You get introduced to someone new – again. They seem capable enough, but you can tell they’re still getting up to speed.You send over your usual spreadsheet, hoping they’ll pick things up quickly. They
Why sticking with a struggling payroll provider is riskier than you think Read More »
At Ascend, we’ve always believed that the way we serve our clients matters just as much as the services themselves. It’s not just about processing payroll; it’s about how we make people feel throughout their entire journey with us. Recently, I had an experience that perfectly illustrates this philosophy, and honestly, it made my month!
Why service excellence creates believers Read More »
We are excited to introduce Tom Spencer, who has joined our growing team as Senior Payroll Professional. Having worked alongside Tom for over six years, we know exactly what an incredible addition he’ll be to the Ascend family. From chef to payroll professional Tom’s journey into payroll wasn’t immediate – his first role was actually
Introducing Tom Spencer to Ascend Payroll Read More »
A big hello to Amy Smith, who has joined the Ascend team as Deputy Head of Payroll Services. Amy is an experienced payroll professional and someone we have worked with before, so we know what a great fit she will be for the team. Amy’s road to payroll Like many of us, Amy didn’t start
Meet Amy Smith, our new Deputy Head of Payroll Services Read More »
We are delighted to introduce Victoria McKay, who has joined our expanding team as Head of Payroll Services. After working alongside Victoria for years, we knew she’d be the perfect addition to help us deliver our premium payroll service. From the Royal Navy to payroll mastery Victoria’s journey into payroll wasn’t conventional – and that’s
Meet our new Head of Payroll Services, Victoria McKay Read More »
We are thrilled to announce that Liam Ridgill has joined Ascend as our Product and Commercial Director. Liam brings not only experience of working in the managed payroll sector, but also rock solid expertise in Project Management and getting software development ‘over the line’. From apprentice to Product Director Liam made the decision after leaving
Welcome Liam Ridgill, our new Product and Commercial Director Read More »
We’re absolutely thrilled to share some fantastic news with you today. As we kick off September, and the first day of National Payroll Week, we’re welcoming four incredible professionals to the Ascend team – and we couldn’t be more excited about what this means for our journey ahead. When we launched Ascend Payroll ten months
Four amazing new faces join the Ascend team Read More »
Building Client Relationships Building strong client relationships with your customers is key to any business’s success. I have been fortunate over the years to work with many company business leaders, teams, and suppliers during my career, helping shape managed payroll and tech solutions for clients. Consistently delivering exceptional service is something I have always strived
10 things you can do to build stronger client relationships Read More »
At Ascend Payroll, we’re proud to announce our accreditation as a Real Living Wage employer. This milestone isn’t just another certification; it’s a reflection of who we are as a company and what we stand for. But what exactly does being a Real Living Wage employer mean, and why does it align so perfectly with
What being a Real Living Wage Employer means to us Read More »
